Xerox has again retained the top position in worldwide managed print services (MPS), according to the latest market landscape report by analyst research group Quocirca. The 2015 rankings mark Xerox’s sixth consecutive year as the leader. Xerox helps companies optimise their printing infrastructure with MPS, and streamlines their communication and business processes to grow revenue, reduce costs and operate more efficiently. Through Xerox managed print services, businesses can outsource print management and cut costs by as much as 30 percent.
The Quocirca report, a vendor analysis of the global enterprise MPS market, cites Xerox’s ‘broad and mature MPS portfolio’ and its ability to continually enhance its service offering – which spans office printing, production printing and business process services (BPS) – as testament to the company’s on-going leadership in the space.‘Xerox is well-established within the MPS market – proven again by its sixth year leading the pack,’ said Louella Fernandes, associate director at Quocirca. ‘Besides its continually strong MPS portfolio, Xerox’s strategy to reposition itself as a services company remains a key differentiator to its offering. By taking a more vertical industry approach – as we have seen – Xerox’s new industry alignment will be critical to its continued success in this space.
At present, the company is well-positioned to capture even greater mindshare as enterprises look to more business process centric MPS engagements in future.’ The report, which offers an independent evaluation of eight providers, also sheds light on key MPS drivers. With security concerns rising to the top of the agenda for the first time, three quarters (75 percent) of organisations surveyed indicated that the need for secure print solutions was an important or very important consideration in MPS decision making. Additionally more than seven in ten (72 percent) respondents also indicated that they already have some form of paper free processes in place, citing MPS as the driver of this paper to digital transition.
‘Effectively managing and securing information – both in hard copy and digital format – across any enterprise is a huge undertaking,’ said Joseph Hanania, senior vice president, Global Document Outsourcing Business Group, Xerox. ‘Quocirca’s latest assessment of the MPS landscape indicates that organisations are beginning to recognize the importance of this process, and acknowledges our ability to secure and integrate documents within an existing print environment through the use of Xerox’s print authentication, tracking and accounting tools.
‘Our enhancements help companies of all sizes take control of their information while managing concerns, such as productivity or security, leaving them to focus on what matters most for their business.’ The document management market is estimated at approximately $100 billion and is comprised of the systems, software, solutions and services that Xerox customers have relied on for years to help run their businesses and reduce their costs.