Nicola Downing is Ricoh Europe’s new CEO

Nicola Downing is the new CEO of Ricoh Europe, succeeding David Mills who was CEO since 2014. She joined Ricoh Europe in 2005 and was most recently COO, with subsidiaries in Europe, Middle East and Africa reporting to her, as well as sales and logistics. Prior to this, she served as the company’s CFO.

Mills says, ‘I am delighted with Nicola’s well-deserved appointment as CEO and know that Ricoh Europe is in the very best hands. I am very pleased to continue to work alongside Nicola and the senior team in what is a truly exciting time for the company.’

Mills, who joined Ricoh Group in 2008, will remain Chairman of Ricoh Europe. He will focus on strengthening Ricoh Europe’s digital services capabilities, drawing on his considerable experience to provide guidance and consultancy to Ricoh Europe’s management team.

‘Ricoh Europe is a leading digital services company,’ she says. ‘I am extremely proud to lead the next exciting phase of our journey. The collective dedication and talent of our people is what sets us apart. I look forward to demonstrating this further as we continue to lead change at work and support our customers in boosting their capabilities, digital ambitions and growth.’

‘Nicola Downing is an experienced executive, who is ideally placed to take the reins at Ricoh Europe,’ says Jacques van Wyk, CEO of Ricoh South Africa. ‘She has a great deal of experience dealing with subsidiary operations such as our South African business on a daily basis. I am pleased and excited to be a part of her team as we further strengthen Ricoh’s position as a digital services company helping customers accelerate their transformation through optimised operations, hybrid work and sustainable business.’